Workman Trading Co.
Conversations/Conversation
MB
Marisol Beasley
(457) 942-5933 · Gary, IN
ClosedDelivery speed
Mar 7, 2026 · SMS from +1 (833) 586-4417
Dale · 10:01 AM
Hey Marisol — this is Dale at Workman. Noticed the The Off-Duty Polo stalled at checkout. Question I can answer?
Marisol · 10:13 AM
i need it by saturday for my brothers wedding. can you actually guarantee that
Dale · 10:15 AM
Let me get you a straight answer on that rather than guess. One minute.
Why this reply
A delivery guarantee is a commitment I can't make from catalog data. Escalated instead of estimating.
Escalated to #recover-live — "delivery guarantee requested, ships-by date needed". Claimed by Dana.
Dana · took over from Slack · 10:23 AM
Marisol, this is Dana on the fulfillment side. If you order before 2pm Central today it goes out today and lands Friday with expedited — that's $12 and I'll cover it. Saturday's not a guess, Friday is.
Marisol · 10:28 AM
thats what i wanted to hear. ordering
Closed without an order.
Runs the live agent in draft mode — tools report, nothing is applied.
The cart
Abandoned Mar 7, 2026 at 9:09 AM
- The Off-Duty PoloCharcoal / XL · WM-POLO-DUTY$67.99
- Workman Hydrate — Fruit Punch30 sticks · WM-HYD-FRUIT · ×2$100.00
- Package Protection— · WM-PKG-PROT$2.98
Cart value$170.97
Free shippingQualifies
Who they are
SegmentRepeat
Orders2
Lifetime$134
SMS consentYes
First reply12m
Hydrate subscriber
What sent it
Handed to a person
"delivery guarantee requested, ships-by date needed"
Channel#recover-live
Claimed byDana
Raised10:16 AM