Workman Trading Co.

Conversations/Conversation

Tyler Ibarra

(802) 355-8857 · Cheyenne, WY

RecoveredPayment failed

Mar 7, 2026 · SMS from +1 (833) 586-4417

Dale · 11:13 AM
Tyler — Dale at Workman. Looks like a cart got left behind. Anything I can straighten out?
Tyler · 11:31 AM
yeah it kept saying error. i tried 3 times, did it charge me 3 times??
Dale · 11:33 AM
No charges went through — all three were declines, so what you're seeing on your bank app are authorization holds. They drop off on their own in a couple days. Nothing to dispute.
Why this reply

The real worry underneath the question was a triple charge. Answered that first, before the checkout link.

Tyler · 11:37 AM
ok good. that was the failed one on a card i just replaced probably
Dale · 11:39 AM
That'll do it. Fresh link here — the cart's untouched.
Order placed — attributed to this conversation.
Runs the live agent in draft mode — tools report, nothing is applied.

The cart

Abandoned Mar 7, 2026 at 9:45 AM

  • Workman Hydrate — Variety Pack30 sticks · WM-HYD-VAR · ×2$100.00
Cart value$100.00
Free shippingQualifies
Order#223505
Recovered$100.00

Who they are

SegmentLapsed
Orders4
Lifetime$338
SMS consentYes
First reply18m

What sent it

Offer ceilingNo discount permitted