Workman Trading Co.
Conversations/Conversation
DB
Devon Barnett
(526) 267-3040 · Mobile, AL
With MarcusSizing & fit
Aug 26, 2026 · SMS from +1 (833) 586-4417
Dale · 8:23 AM
Devon — Dale at Workman. Looks like a cart got left behind. Anything I can straighten out?
Devon · 8:37 AM
i've bought from you guys probably 8 times. any loyalty thing on an order this size?
Dale · 8:40 AM
Eight orders earns a real answer rather than a code I pulled off a shelf. Getting someone who can make that call.
Why this reply
Repeat buyer, $129.98 cart, asking for something past the 10% ceiling. Notifying rather than negotiating.
Escalated to #recover-vip — "8-order customer asking for loyalty pricing". Claimed by Marcus.
Runs the live agent in draft mode — tools report, nothing is applied.
The cart
Abandoned Aug 26, 2026 at 7:32 AM
- Off The Clock Trunk — Livewire32 · WM-TRUNK-LIVE · ×2$129.98
Cart value$129.98
Free shippingQualifies
Who they are
SegmentVIP
Orders9
Lifetime$1,003
SMS consentYes
First reply14m
VIP
What sent it
Handed to a person
"8-order customer asking for loyalty pricing"
Channel#recover-vip
Claimed byMarcus
Raised8:41 AM