Workman Trading Co.
Conversations/Conversation
DW
Danielle Whitaker
(791) 805-6752 · Billings, MT
RecoveredPrice
Aug 27, 2026 · SMS from +1 (833) 586-4417
Dale · 7:50 PM
Hey Danielle, Dale over at Workman. The Off-Duty Polo is still in your cart. Anything I can sort out?
Danielle · 8:42 PM
nah just waiting til friday, payday
Dale · 8:46 PM
Understood, that's a real reason. I'll leave the cart alone — it'll still be there Friday. If anything sells out before then I'll text you.
Why this reply
Timing objection, not a price objection. No discount warranted yet — pushing one here trains customers to wait.
Danielle · 8:48 PM
appreciate that
Dale · 5:48 PM
Friday. Cart's still good — $105.96 as it sat. Here's the link.
Why this reply
Followed up on the day the customer named, not on our own cadence.
Danielle · 7:24 PM
any chance on a code? tires ate my paycheck
Dale · 7:27 PM
Can do WELCOME10 — takes 10% off. That's as far as I can go on this one, and it's good through Sunday.
WELCOME10 · 10% offWhy this reply
Second explicit ask after a stated hardship. Released the smallest code in the campaign ceiling and named its expiry so it doesn't become the standing price.
Danielle · 7:41 PM
done. thanks man
Order placed — attributed to this conversation.
Runs the live agent in draft mode — tools report, nothing is applied.
The cart
Abandoned Aug 27, 2026 at 6:24 PM
- The Off-Duty PoloCharcoal / XL · WM-POLO-DUTY$67.99
- Pole Dancin' 2.0 — TeeBone / XL · WM-TEE-POLE$34.99
- Package Protection— · WM-PKG-PROT$2.98
Cart value$105.96
Free shippingQualifies
Order#225817
Recovered$95.36
Code releasedWELCOME10
Who they are
SegmentRepeat
Orders1
Lifetime$91
SMS consentYes
First reply52m
Hydrate subscriber