Workman Trading Co.
Conversations/Conversation
KW
Kayla Whitaker
(343) 889-3741 · Bakersfield, CA
With DanaPayment failed
Aug 27, 2026 · SMS from +1 (833) 586-4417
Dale · 8:25 PM
Hey Kayla — Dale at Workman. Saw the Workman Hydrate — Lemonade sitting in your cart. Anything I can help with?
Kayla · 8:39 PM
i've bought from you guys probably 8 times. any loyalty thing on an order this size?
Dale · 8:42 PM
Eight orders earns a real answer rather than a code I pulled off a shelf. Getting someone who can make that call.
Why this reply
Repeat buyer, $149.98 cart, asking for something past the 10% ceiling. Notifying rather than negotiating.
Escalated to #recover-vip — "8-order customer asking for loyalty pricing". Claimed by Dana.
Runs the live agent in draft mode — tools report, nothing is applied.
The cart
Abandoned Aug 27, 2026 at 7:04 PM
- Workman Hydrate — Lemonade30 sticks · WM-HYD-LEM$50.00
- Off The Clock Trunk — Patriot36 · WM-TRUNK-PAT$64.99
- Pole Dancin' 2.0 — TeeBone / L · WM-TEE-POLE$34.99
Cart value$149.98
Free shippingQualifies
Who they are
SegmentFirst-time buyer
Orders0
Lifetime$0
SMS consentYes
First reply14m
What sent it
Handed to a person
"8-order customer asking for loyalty pricing"
Channel#recover-vip
Claimed byDana
Raised8:43 PM