Workman Trading Co.
Conversations/Conversation
SK
Steph Kowalski
(524) 513-1785 · Shreveport, LA
With MarcusPrice
Aug 27, 2026 · SMS from +1 (833) 586-4417
Dale · 7:40 PM
Steph — Dale at Workman. Looks like a cart got left behind. Anything I can straighten out?
Steph · 7:54 PM
i've bought from you guys probably 8 times. any loyalty thing on an order this size?
Dale · 7:57 PM
Eight orders earns a real answer rather than a code I pulled off a shelf. Getting someone who can make that call.
Why this reply
Repeat buyer, $131.98 cart, asking for something past the 10% ceiling. Notifying rather than negotiating.
Escalated to #recover-vip — "8-order customer asking for loyalty pricing". Claimed by Marcus.
Runs the live agent in draft mode — tools report, nothing is applied.
The cart
Abandoned Aug 27, 2026 at 6:47 PM
- Strength At Sea — TeeNavy / XL · WM-TEE-SEA$34.99
- Off The Clock Trunk — Livewire36 · WM-TRUNK-LIVE$64.99
- Rope Hat — Bone / RustOne size · WM-HAT-ROPE$32.00
Cart value$131.98
Free shippingQualifies
Who they are
SegmentVIP
Orders12
Lifetime$1,312
SMS consentYes
First reply14m
VIPHydrate subscriberWholesale interest
Prefers Navy. Has said so twice.
What sent it
Handed to a person
"8-order customer asking for loyalty pricing"
Channel#recover-vip
Claimed byMarcus
Raised7:58 PM