Workman Trading Co.
Conversations/Conversation
MK
Marisol Kowalski
(967) 497-1936 · Duluth, MN
RecoveredPrice
Aug 27, 2026 · SMS from +1 (402) 624-4968
Dale · 10:11 AM
Hey Marisol — this is Dale at Workman. Noticed the Pole Dancin' 2.0 — Tee stalled at checkout. Question I can answer?
Marisol · 11:03 AM
nah just waiting til friday, payday
Dale · 11:07 AM
Understood, that's a real reason. I'll leave the cart alone — it'll still be there Friday. If anything sells out before then I'll text you.
Why this reply
Timing objection, not a price objection. No discount warranted yet — pushing one here trains customers to wait.
Marisol · 11:09 AM
appreciate that
Dale · 8:09 AM
Friday. Cart's still good — $134.99 as it sat. Here's the link.
Why this reply
Followed up on the day the customer named, not on our own cadence.
Marisol · 9:45 AM
any chance on a code? tires ate my paycheck
Dale · 9:48 AM
Can do WELCOME10 — takes 10% off. That's as far as I can go on this one, and it's good through Sunday.
WELCOME10 · 10% offWhy this reply
Second explicit ask after a stated hardship. Released the smallest code in the campaign ceiling and named its expiry so it doesn't become the standing price.
Marisol · 10:02 AM
done. thanks man
Order placed — attributed to this conversation.
Runs the live agent in draft mode — tools report, nothing is applied.
The cart
Abandoned Aug 27, 2026 at 8:56 AM
- Pole Dancin' 2.0 — TeeBone / L · WM-TEE-POLE$34.99
- Workman Hydrate — Fruit Punch30 sticks · WM-HYD-FRUIT · ×2$100.00
Cart value$134.99
Free shippingQualifies
Order#225344
Recovered$121.49
Code releasedWELCOME10
Who they are
SegmentRepeat
Orders1
Lifetime$117
SMS consentYes
First reply52m