Workman Trading Co.
Conversations/Conversation
CI
Colton Ibarra
(625) 348-3572 · Houston, TX
RecoveredPrice
Aug 28, 2026 · SMS from +1 (833) 586-4417
Dale · 3:55 PM
Colton — Dale at Workman. Looks like a cart got left behind. Anything I can straighten out?
Colton · 4:47 PM
nah just waiting til friday, payday
Dale · 4:51 PM
Understood, that's a real reason. I'll leave the cart alone — it'll still be there Friday. If anything sells out before then I'll text you.
Why this reply
Timing objection, not a price objection. No discount warranted yet — pushing one here trains customers to wait.
Colton · 4:53 PM
appreciate that
Dale · 1:53 PM
Friday. Cart's still good — $135.98 as it sat. Here's the link.
Why this reply
Followed up on the day the customer named, not on our own cadence.
Colton · 3:29 PM
any chance on a code? tires ate my paycheck
Dale · 3:32 PM
Can do WELCOME10 — takes 10% off. That's as far as I can go on this one, and it's good through Sunday.
WELCOME10 · 10% offWhy this reply
Second explicit ask after a stated hardship. Released the smallest code in the campaign ceiling and named its expiry so it doesn't become the standing price.
Colton · 3:46 PM
done. thanks man
Order placed — attributed to this conversation.
Runs the live agent in draft mode — tools report, nothing is applied.
The cart
Abandoned Aug 28, 2026 at 2:25 PM
- The Off-Duty PoloBone / L · WM-POLO-DUTY · ×2$135.98
Cart value$135.98
Free shippingQualifies
Order#220083
Recovered$122.38
Code releasedWELCOME10
Who they are
SegmentRepeat
Orders1
Lifetime$66
SMS consentYes
First reply52m
Delivery address is a job site, not a house.