Workman Trading Co.
Conversations/Conversation
DM
Diego McBride
(897) 634-7829 · Peoria, IL
Needs a personSizing & fit
Aug 29, 2026 · SMS from +1 (833) 586-4417
Dale · 10:56 AM
Diego, Dale from Workman. The Workman Hydrate — Fruit Punch didn't make it through checkout — anything holding it up?
Diego · 11:18 AM
i was gonna reorder but i'm still owed a refund on the hoodie i sent back 2 weeks ago
Dale · 11:20 AM
Refunds aren't mine to move. Handing this to someone who can actually see the return — hang tight.
Why this reply
A refund is money out. Not a call I'm permitted to make or to estimate a date for.
Escalated to #recover-service — "return received 14 days ago, refund not issued". Unclaimed.
Runs the live agent in draft mode — tools report, nothing is applied.
The cart
Abandoned Aug 29, 2026 at 10:07 AM
- Workman Hydrate — Fruit Punch30 sticks · WM-HYD-FRUIT$50.00
Cart value$50.00
Free shipping$25.00 to go
Who they are
SegmentLapsed
Orders2
Lifetime$133
SMS consentYes
First reply22m
Bought the Hydrate subscription, skips every other month.
What sent it
Handed to a person
"return received 14 days ago, refund not issued"
Channel#recover-service
Claimed byNobody yet
Raised11:21 AM