Workman Trading Co.

Conversations/Conversation

Danielle Hollis

(916) 637-6399 · Tulsa, OK

With DanaPrice

Sep 1, 2026 · SMS from +1 (402) 624-4968

Dale · 4:05 AM
Danielle, Dale from Workman. The Send It — Tee didn't make it through checkout — anything holding it up?
Danielle · 4:19 AM
i've bought from you guys probably 8 times. any loyalty thing on an order this size?
Dale · 4:22 AM
Eight orders earns a real answer rather than a code I pulled off a shelf. Getting someone who can make that call.
Why this reply

Repeat buyer, $119.98 cart, asking for something past the 10% ceiling. Notifying rather than negotiating.

Escalated to #recover-vip — "8-order customer asking for loyalty pricing". Claimed by Dana.
Runs the live agent in draft mode — tools report, nothing is applied.

The cart

Abandoned Sep 1, 2026 at 2:55 AM

  • Send It — TeeBone / M · WM-TEE-SEND · ×2$69.98
  • Workman Hydrate — Fruit Punch30 sticks · WM-HYD-FRUIT$50.00
Cart value$119.98
Free shippingQualifies

Who they are

SegmentVIP
Orders13
Lifetime$1,093
SMS consentYes
First reply14m
VIP

What sent it

Offer ceilingNo discount permitted
Handed to a person

"8-order customer asking for loyalty pricing"

Channel#recover-vip
Claimed byDana
Raised4:23 AM