Workman Trading Co.
Conversations/Conversation
DB
Diego Barnett
(202) 714-4168 · Shreveport, LA
With MarcusSizing & fit
Sep 1, 2026 · SMS from +1 (833) 586-4417
Dale · 2:54 AM
Hey Diego — this is Dale at Workman. Noticed the Workman Hydrate — Fruit Punch stalled at checkout. Question I can answer?
Diego · 3:08 AM
i've bought from you guys probably 8 times. any loyalty thing on an order this size?
Dale · 3:11 AM
Eight orders earns a real answer rather than a code I pulled off a shelf. Getting someone who can make that call.
Why this reply
Repeat buyer, $50.00 cart, asking for something past the 10% ceiling. Notifying rather than negotiating.
Escalated to #recover-vip — "8-order customer asking for loyalty pricing". Claimed by Marcus.
Runs the live agent in draft mode — tools report, nothing is applied.
The cart
Abandoned Sep 1, 2026 at 2:07 AM
- Workman Hydrate — Fruit Punch30 sticks · WM-HYD-FRUIT$50.00
Cart value$50.00
Free shipping$25.00 to go
Who they are
SegmentFirst-time buyer
Orders0
Lifetime$0
SMS consentYes
First reply14m
Wholesale interest
Prefers Navy. Has said so twice.
What sent it
Handed to a person
"8-order customer asking for loyalty pricing"
Channel#recover-vip
Claimed byMarcus
Raised3:12 AM