Workman Trading Co.
Conversations/Conversation
ND
Nicole Duncan
(342) 256-4918 · Odessa, TX
ClosedPrice
Mar 6, 2026 · SMS from +1 (833) 586-4417
Dale · 1:36 PM
Nicole — Dale at Workman. Looks like a cart got left behind. Anything I can straighten out?
Nicole · 2:28 PM
nah just waiting til friday, payday
Dale · 2:32 PM
Understood, that's a real reason. I'll leave the cart alone — it'll still be there Friday. If anything sells out before then I'll text you.
Why this reply
Timing objection, not a price objection. No discount warranted yet — pushing one here trains customers to wait.
Nicole · 2:34 PM
appreciate that
Dale · 11:34 AM
Friday. Cart's still good — $82.00 as it sat. Here's the link.
Why this reply
Followed up on the day the customer named, not on our own cadence.
Nicole · 1:10 PM
any chance on a code? tires ate my paycheck
Dale · 1:13 PM
Can do WELCOME10 — takes 10% off. That's as far as I can go on this one, and it's good through Sunday.
WELCOME10 · 10% offWhy this reply
Second explicit ask after a stated hardship. Released the smallest code in the campaign ceiling and named its expiry so it doesn't become the standing price.
Nicole · 1:27 PM
done. thanks man
Closed without an order.
Runs the live agent in draft mode — tools report, nothing is applied.
The cart
Abandoned Mar 6, 2026 at 12:19 PM
- Rope Hat — Bone / RustOne size · WM-HAT-ROPE$32.00
- Workman Hydrate — Lemonade30 sticks · WM-HYD-LEM$50.00
Cart value$82.00
Free shippingQualifies
Code releasedWELCOME10
Who they are
SegmentVIP
Orders11
Lifetime$702
SMS consentYes
First reply52m
VIP