Workman Trading Co.
Conversations/Conversation
DM
Danielle McBride
(518) 809-6947 · Odessa, TX
RecoveredPrice
Mar 6, 2026 · SMS from +1 (833) 586-4417
Dale · 4:34 PM
Hey Danielle — this is Dale at Workman. Noticed the Workman Hydrate — Fruit Punch stalled at checkout. Question I can answer?
Danielle · 5:26 PM
nah just waiting til friday, payday
Dale · 5:30 PM
Understood, that's a real reason. I'll leave the cart alone — it'll still be there Friday. If anything sells out before then I'll text you.
Why this reply
Timing objection, not a price objection. No discount warranted yet — pushing one here trains customers to wait.
Danielle · 5:32 PM
appreciate that
Dale · 2:32 PM
Friday. Cart's still good — $50.00 as it sat. Here's the link.
Why this reply
Followed up on the day the customer named, not on our own cadence.
Danielle · 4:08 PM
any chance on a code? tires ate my paycheck
Dale · 4:11 PM
Can do WELCOME10 — takes 10% off. That's as far as I can go on this one, and it's good through Sunday.
WELCOME10 · 10% offWhy this reply
Second explicit ask after a stated hardship. Released the smallest code in the campaign ceiling and named its expiry so it doesn't become the standing price.
Danielle · 4:25 PM
done. thanks man
Order placed — attributed to this conversation.
Runs the live agent in draft mode — tools report, nothing is applied.
The cart
Abandoned Mar 6, 2026 at 3:15 PM
- Workman Hydrate — Fruit Punch30 sticks · WM-HYD-FRUIT$50.00
Cart value$50.00
Free shipping$25.00 to go
Order#218416
Recovered$45.00
Code releasedWELCOME10
Who they are
SegmentFirst-time buyer
Orders0
Lifetime$0
SMS consentYes
First reply52m