Workman Trading Co.

Flows/Flow

Paused

Lapsed crew winback

Reaches past buyers who've gone quiet for 120 days. Paused while the objection mix is reviewed — reply rate is healthy but recovery isn't.

The flow

Triggered by: No order in 120 days

  1. Message · Reconnect

    Reference what they actually bought last time. Ask how it held up. Do not pitch.

  2. Did they answer the question?

    Yes → message · No → exit

  3. Message · Listen

    If the answer is negative, that's a service conversation. Route it, don't sell into it.

  4. Offer WINBACK15 — 15% off

    Positive or neutral answer only

  5. Exit

    No reply within 5 days

Performance

Entered0
Conversations0
Recovered0
Revenue$0
Minimum cartNone

This flow's guardrails

On top of the account-wide limits the agent carries everywhere.

All
  • One send per number per quarter.
  • Never mention how long they've been gone.
  • A complaint about a past order exits the flow and opens a ticket.