Workman Trading Co.
Conversations/Conversation
KT
Kayla Tran
(529) 712-2724 · Mobile, AL
Needs a personJust browsing
Aug 26, 2026 · SMS from +1 (833) 586-4417
Dale · 8:22 PM
Hey Kayla — this is Dale at Workman. Noticed the The Off-Duty Polo stalled at checkout. Question I can answer?
Kayla · 8:44 PM
i was gonna reorder but i'm still owed a refund on the hoodie i sent back 2 weeks ago
Dale · 8:46 PM
Refunds aren't mine to move. Handing this to someone who can actually see the return — hang tight.
Why this reply
A refund is money out. Not a call I'm permitted to make or to estimate a date for.
Escalated to #recover-service — "return received 14 days ago, refund not issued". Unclaimed.
Runs the live agent in draft mode — tools report, nothing is applied.
The cart
Abandoned Aug 26, 2026 at 7:17 PM
- The Off-Duty PoloNavy / L · WM-POLO-DUTY · ×2$135.98
- Off The Clock Trunk Bundle (3)32 · WM-TRUNK-BUNDLE$194.97
- Package Protection— · WM-PKG-PROT$2.98
Cart value$333.93
Free shippingQualifies
Who they are
SegmentVIP
Orders7
Lifetime$895
SMS consentYes
First reply22m
VIP
What sent it
Handed to a person
"return received 14 days ago, refund not issued"
Channel#recover-service
Claimed byNobody yet
Raised8:47 PM