Workman Trading Co.
Conversations/Conversation
BD
Bryce Duncan
(870) 815-9251 · Peoria, IL
RecoveredPrice
Aug 30, 2026 · SMS from +1 (833) 586-4417
Dale · 2:12 PM
Hey Bryce — this is Dale at Workman. Noticed the Strength At Sea — Tee stalled at checkout. Question I can answer?
Bryce · 3:04 PM
nah just waiting til friday, payday
Dale · 3:08 PM
Understood, that's a real reason. I'll leave the cart alone — it'll still be there Friday. If anything sells out before then I'll text you.
Why this reply
Timing objection, not a price objection. No discount warranted yet — pushing one here trains customers to wait.
Bryce · 3:10 PM
appreciate that
Dale · 12:10 PM
Friday. Cart's still good — $66.99 as it sat. Here's the link.
Why this reply
Followed up on the day the customer named, not on our own cadence.
Bryce · 1:46 PM
any chance on a code? tires ate my paycheck
Dale · 1:49 PM
Can do WELCOME10 — takes 10% off. That's as far as I can go on this one, and it's good through Sunday.
WELCOME10 · 10% offWhy this reply
Second explicit ask after a stated hardship. Released the smallest code in the campaign ceiling and named its expiry so it doesn't become the standing price.
Bryce · 2:03 PM
done. thanks man
Order placed — attributed to this conversation.
Runs the live agent in draft mode — tools report, nothing is applied.
The cart
Abandoned Aug 30, 2026 at 12:46 PM
- Strength At Sea — TeeNavy / XL · WM-TEE-SEA$34.99
- Rope Hat — Bone / RustOne size · WM-HAT-ROPE$32.00
Cart value$66.99
Free shipping$8.01 to go
Order#222743
Recovered$60.29
Code releasedWELCOME10
Who they are
SegmentRepeat
Orders1
Lifetime$82
SMS consentYes
First reply52m
Hydrate subscriber