Workman Trading Co.
Conversations/Conversation
AP
Andre Pruitt
(919) 422-4203 · Casper, WY
Needs a personShipping cost
Sep 1, 2026 · SMS from +1 (833) 586-4417
Dale · 8:24 AM
Hey Andre — Dale at Workman. Saw the Shop Floor Hoodie sitting in your cart. Anything I can help with?
Andre · 8:46 AM
i was gonna reorder but i'm still owed a refund on the hoodie i sent back 2 weeks ago
Dale · 8:48 AM
Refunds aren't mine to move. Handing this to someone who can actually see the return — hang tight.
Why this reply
A refund is money out. Not a call I'm permitted to make or to estimate a date for.
Escalated to #recover-service — "return received 14 days ago, refund not issued". Unclaimed.
Runs the live agent in draft mode — tools report, nothing is applied.
The cart
Abandoned Sep 1, 2026 at 7:19 AM
- Shop Floor HoodieCharcoal / XL · WM-HOOD-SHOP$74.99
- Strength At Sea — TeeNavy / L · WM-TEE-SEA$34.99
Cart value$109.98
Free shippingQualifies
Who they are
SegmentRepeat
Orders3
Lifetime$287
SMS consentYes
First reply22m
What sent it
Handed to a person
"return received 14 days ago, refund not issued"
Channel#recover-service
Claimed byNobody yet
Raised8:49 AM