Workman Trading Co.
Conversations/Conversation
HM
Hector McBride
(600) 363-6150 · Spokane, WA
RecoveredPrice
Aug 30, 2026 · SMS from +1 (833) 586-4417
Dale · 4:29 PM
Hector — Dale at Workman. Looks like a cart got left behind. Anything I can straighten out?
Hector · 5:21 PM
nah just waiting til friday, payday
Dale · 5:25 PM
Understood, that's a real reason. I'll leave the cart alone — it'll still be there Friday. If anything sells out before then I'll text you.
Why this reply
Timing objection, not a price objection. No discount warranted yet — pushing one here trains customers to wait.
Hector · 5:27 PM
appreciate that
Dale · 2:27 PM
Friday. Cart's still good — $119.98 as it sat. Here's the link.
Why this reply
Followed up on the day the customer named, not on our own cadence.
Hector · 4:03 PM
any chance on a code? tires ate my paycheck
Dale · 4:06 PM
Can do WELCOME10 — takes 10% off. That's as far as I can go on this one, and it's good through Sunday.
WELCOME10 · 10% offWhy this reply
Second explicit ask after a stated hardship. Released the smallest code in the campaign ceiling and named its expiry so it doesn't become the standing price.
Hector · 4:20 PM
done. thanks man
Order placed — attributed to this conversation.
Runs the live agent in draft mode — tools report, nothing is applied.
The cart
Abandoned Aug 30, 2026 at 3:23 PM
- Forklift Certified — TeeCoyote Brown / M · WM-TEE-FORK · ×2$69.98
- Workman Hydrate — Lemonade30 sticks · WM-HYD-LEM$50.00
Cart value$119.98
Free shippingQualifies
Order#223597
Recovered$107.98
Code releasedWELCOME10
Who they are
SegmentRepeat
Orders1
Lifetime$91
SMS consentYes
First reply52m