Workman Trading Co.
Conversations/Conversation
AO
Andre Ortega
(447) 387-8573 · Billings, MT
RecoveredPrice
Sep 1, 2026 · SMS from +1 (833) 586-4417
Dale · 9:36 AM
Hey Andre — this is Dale at Workman. Noticed the Workman Hydrate — Lemonade stalled at checkout. Question I can answer?
Andre · 10:28 AM
nah just waiting til friday, payday
Dale · 10:32 AM
Understood, that's a real reason. I'll leave the cart alone — it'll still be there Friday. If anything sells out before then I'll text you.
Why this reply
Timing objection, not a price objection. No discount warranted yet — pushing one here trains customers to wait.
Andre · 10:34 AM
appreciate that
Dale · 7:34 AM
Friday. Cart's still good — $114.99 as it sat. Here's the link.
Why this reply
Followed up on the day the customer named, not on our own cadence.
Andre · 9:10 AM
any chance on a code? tires ate my paycheck
Dale · 9:13 AM
Can do WELCOME10 — takes 10% off. That's as far as I can go on this one, and it's good through Sunday.
WELCOME10 · 10% offWhy this reply
Second explicit ask after a stated hardship. Released the smallest code in the campaign ceiling and named its expiry so it doesn't become the standing price.
Andre · 9:27 AM
done. thanks man
Order placed — attributed to this conversation.
Runs the live agent in draft mode — tools report, nothing is applied.
The cart
Abandoned Sep 1, 2026 at 8:22 AM
- Workman Hydrate — Lemonade30 sticks · WM-HYD-LEM$50.00
- Off The Clock Trunk — Patriot32 · WM-TRUNK-PAT$64.99
Cart value$114.99
Free shippingQualifies
Order#224914
Recovered$103.49
Code releasedWELCOME10
Who they are
SegmentRepeat
Orders2
Lifetime$172
SMS consentYes
First reply52m
Hydrate subscriberWholesale interest